International forum: Business - Do U Make a Customer Feel Important...???
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11 Feb 2015 12:21


Marketing studies show that a high percentage of many companies' business comes from repeat customers and that customer dissatisfaction is often tied to feeling ignored by sales staff. According to a major luxury-car manufacturing executive, in a tighter economy, the new customer expectation is that "anyone who is in the market with money to spend is going to get treated like a king." Working to make a customer feel important can pay ongoing dividends for your business. .