Vacancy at StreSERT
jobs in Nigeria
StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved. Critically, we evaluate issues as they impact your business, and consequently deploy the appropriate skills and competencies to proffer the needed solutions.
Job Title: Client Relationship Executive
The role will be an interface between the company and its clients. Must have an excellent rapport and develop relationship with clients in the most professional manner. Activities are conducted with the objective of increasing the amount of sales with the present clients and identifying and acquiring new business from potential clients.
Execute customer relationship plans
Identify and acquire new customers
Build and maintain relationships with customers to ensure customer satisfaction
Ensure optimal customer service experience at every client interaction
Make recommendations to the Head, Sales and Marketing on customer needs and marketing strategies.
Adhere to Service Level Agreements-SLA to ensure the delivery of services to clients.
Achieve revenue targets across different product, service offerings by the company.
Introduce new service offerings to customers.
Any other duties of similar responsibilities assigned from time to time.
Minimum of a university degree.
Minimum of 2 years post qualification experience as a relationship officer/customer service executive preferably from a services organization.
Must have good knowledge of MS Office.
Excellent communication and interpersonal skills
Good customer service skills
Good planning and organizing skills with an eye for detail.
Excellent negotiation skills.
Excellent listening skill; Must be detailed to the later
Interested Candidate should submit CV to firstname.lastname@example.org