Head, Retail Development

Job opening: sales jobs, jobs in Ikeja, Lagos, Nigeria

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Head, Retail Development
Suggested salary: NGN 180,000
Location: Ikeja, Lagos
Last update:

Ad description

Responsibilities:

*.Defining, developing, and delivering a portfolio of improvement initiatives which will drive significant reductions in the operating costs of our business and / or improving our Customer Value (availability, service, standards)
*.Co-ordinate a team of project managers on their individual projects, ensuring that evaluation is accurate and planned changes land successfully and deliver the expected business benefits
*.Share technical expertise to develop high quality project managers being a skilful coach, able to develop wider teams in the Customer Support Centre and the field
*.Networking with and influencing stakeholders in other divisions to deliver cross-divisional initiatives which improve End to End / ‘field to fork’ operational performance
*.Selecting and managing external suppliers of store equipment and technology
*.Interpret wider business and functional strategies and shape Retail Improvement plans to support these
*.Contribute to cross divisional strategies and plans
*.Understand the business inputs of significant change and risk assess the external and internal influences on plans. Adapts and communicates change in strategies and plans
*.Own the strategy for continuous improvement building across the wider Retail Operations function
*.Use operational specialist skills and experience to develop and deliver growth in continuous improvement capabilities across all areas and levels of the wider Retail team
*.Take the stores and field teams feedback and embed the changes with key stakeholders to add value, become more efficient

Qualifications/Skills:

*.A strong reputation for placing the customer at the heart of all plans
*.The ability to challenge decisions and behaviours to ensure consistency in service to our customers
*.The ability to build and maintain networks that provide internal and external customer insight
*.The ability to generate confidence through engaging leadership
*.A reputation for coaching teams and individuals to realise their potential
*.The ability to communicate rationale and clarity of the plan
*.HND/FIRST degree in Marketing,Business Management, Financial Management, Economics, Supply chain and Retail Development
*.Minimum of 5 years post NYSC experience
*.Interested and qualified candidates should submit all details to the e-mail: cry led consults outlook.com
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