Workforce Management Centre (WFMC) Recruits (54 plus Positions)

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Workforce Management Centre (WFMC) Recruits (54 plus Positions)
Location: All Nigeria
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Workforce Management Centre (WFMC) is currently recruitin over 54 positions; in selected field, Graduate, experienced.Workforce Management Centre (WFMC) is Nigeria’s premier Talent Management, Strategy & Organisational Transformation, and Business Process Outsourcing professional service firm.
Job Status: Full Time Job,Graduate/Exp
Remuneration: Attractive,
Location: Lagos, Nigeria
Incumbent will function in these capacities, and in other functions as directed by the clients: Handling incoming telephone calls and dealing with customers via text message, e-mail, web chat or instant messaging.
Take customers’ orders, provide a quotation, arrange a service call or resolve a technical query by telephone.
Make courtesy calls to check customers’ details or ask if they were satisfied with the service they received. CCC may also call customers who have recently purchased a product to offer them information on other products of interest.
First Degree or its equivalent from any recognized University (B.Sc/HND) in any discipline with second Class Lower Division/ Lower Credit.
0-3 years relevant work experience in customer service/call centre related roles.
Age: 34 years Maximum
The Job:Marketing Executive, Workforce Management Centre (WFMC).
The role is responsible for new client acquisition through focused selling of Retail and Corporate banking products. Identify and understand the need of the Customer.
Sell the Banks Products proactively to new/prospective customers.
Obtain relevant documents on all Bank products sold, e.g. identity document, business registration documents etc
Ensure accuracy of all bank forms and documents executed by the Customer.
Ensure assigned sales target and budgets are met.
Participate in tactical sales/marketing activities.
Ensure timely submission of weekly sales activity reports to Direct Sales Manager.
Participate in weekly/monthly sales performance review meetings.
Maintain accurate records of all sales activities, budget achievements and cross-sell referrals.
First Degree or its equivalent from any recognized University (B.Sc/HND/OND) in any discipline.
Minimum is second Class Lower Division/ Lower Credit.
Minimum of 0-1 year work experience in effective selling and marketing will be an added advantage.
Age: Maximum of 34 Years

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