Venue Staff Vacancy at British Council Nigeria

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Venue Staff Vacancy at British Council Nigeria
Location: All Nigeria
Last update:

Ad description


The British Council is the world’s leading cultural relations organization and creates opportunities for people in the UK and worldwide to understand each other, to work together and learn from one another. We see this as crucial to building secure, more prosperous and sustainable futures for us all. We build trust and understanding between different countries and cultures and develop strong international links that are of benefit to people in Britain and the rest of the world.We are recruiting to fill the below position:
Job Status: Full Time Job,
Remuneration: Attractive,
Location:Nigeria
Nigeria is the largest British Council exams business in the Sub Saharan Africa region. It administers exams in four subject areas: Schools, Professional/Vocational, and Educational on behalf of UK institutions and IELTS. In 2011-12 we will deliver roughly 65,000 exams to 25,000 candidates. The Nigeria team comprises 19 people and are based mainly in Lagos with four in Abuja and three in Port Harcourt.
The SSA region delivers exams in over 20 countries from its offices in 16 of these countries. In 2010, we delivered a quarter of a million exams to over 100k candidates. Growth in the region is robust, but our challenges are many. Nevertheless, Exams teams are making solid gains in our 4 strategic priority areas, namely: improving business performance, improving quality, improving financial compliance and increasing impact.
The post holder will be required to work within the south west region of Nigeria. Note that the post holder might be required to invigilate exams at locations different from their base.Accountabilities and Responsibilities
(including people management and finance) As an invigilator with The British Council, the post holder will be line managed by the Schools Exams Officer (Lagos).
Reliability: to ensure tests/exams are delivered securely according to board requirements
Quality: to deliver a high standard of customer service to our customers and test/ exam candidates. Performance is measured by our own Exams Quality Standards and the inspection visits from exam boards.
Completed secondary education to “A” level standard or equivalent or (Minimum of 5credits (English compulsory)in WAEC/NECO/GCE at a minimum of 2 seating.
University degree in any subject.Experience Dealing with customers in English and presenting information clearly and logically
Dealing directly with customers in a firm but pleasant manner
Meeting deadlines and dealing with schedules.
Providing service within quality standards.

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