Specialist Processes and Polices Vacancy, Etisalat Nigeria

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Specialist Processes and Polices Vacancy, Etisalat Nigeria
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The Job : Specialist Processes and Policies, Etisalat Nigeria.


Job Status: Full Time Job,


Remuneration: Attractive,


Location: Lagos, Nigeria


Emerging Markets Telecommunication Services (EMTS), trading as Etisalat, is a Nigerian company duly incorporated under the laws of Nigeria in partnership with Mubadala Development Company and Etisalat of the United Arab Emirates. Incorporated in Nigeria as a private company, it acquired the Unified Access License from the Federal Government in January 2007. The license includes a mobile license and spectrum in the GSM 1800 and 900 MHz bands. Etisalat acquired a 40% stake in EMTS and is now the operator of the Unified Access License.
Job Status: Full Time Job,
Remuneration: Attractive,
Location: Lagos, NigeriaEtisalat has been the telecommunications service provider in the United Arab Emirates since 1976 and has footprints in 18 countries traversing the Middle East, Asia and Africa. In its many years of operations, it has built up state-of-the-art telecom infrastructure and taken a leadership position of innovation, and quality service delivery among regional and international operators.
Manages processes, policies and standards for in-house sales programs and projects, cross-functional project management support and coordination, and business process support functions.Principal Functions Liaise with the Program Management Office to ensure delivery of seemless sales operations process, process KPI to the sales channel Participate in activities required to establish new business processes, and facilitates the application of new technologies to existing business process processes Makes recommendations surrounding improving processes, efficiency and practices Communicates changes and may provide training to impacted business units Provides technical expertise on available technologies and processes to improve quality customer satisfaction and cost performance Represent sale channel internally and coordinates with other positions within the team to implement sales systems, complete sales projects and address ongoing service need Undertake strategic subscriber acquisition sales project monitor, optimize and report performance within Channel Create a repeatable sales process to train sales team on new products and procedures Provide reports on ongoing sales projects and activities Perform any duties as assigned by the Manager, Systems and Processes
First degree or its equivalent in a relevant discipline
Experience,Skills & Competencies
Demonstrate computer skills using MS Outlook, Word, Excel, PowerPoint and Visio Strong customer service skills; demonstrate follow through Detail-oriented; methodical Demonstrate project coordination skills Good analytical skills in gathering requirements and understanding big picture needs and objectives Prior experience in developing and writing specifications and proposals is preferred Minimum of two (2) years relevant work experience
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