Service Delivery Manager at Adexen

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Service Delivery Manager at Adexen
Location: All Nigeria
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Ad description

Job Title :   Service Delivery Manager
Adexen :  Adexen is a well known recruitment & HR consulting firm in Europe and Africa. 
Service Delivery Managers  manage the delivery of services to the company’s channel partners promoting the continuous improvement of productivity, service quality and customer satisfaction.Other Responsibilities:
Accountable for managing service delivery for all company’s Channel Partners
Provides a focus for SLA management and customer satisfaction across the relevant customer base. Ensure the information systems and the review structure for SLAs and client satisfaction are in place and effectively used
Continuous and demonstrable improvement of productivity resulting in increased cost effectiveness and value. Be able to evidence these savings across relevant customer base degree  in engineering, telecommunications or equivalent. Professional experience in the areas of Data Centre Operations Management and IT infrastructure as well as knowledge of ITIL 
  Qualified applicants should
Click Here to apply online 
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