Pernod Ricard Current Vacancy (Customer Services)
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Pernod Ricard Current Vacancy (Customer Services)
Pernod Ricard is the worldâs co-leader in wines and spirits with consolidated sales of â¬ 7,945 million in 2013/14.Created in 1975 by the merger of Ricard and Pernod, the Group has undergone sustained development, based on both organic growth and acquisitions: Seagram (2001), Allied Domecq (2005) and Vin & Sprit (2008).
Job Status: Full Time Job,Graduate/Exp
Location: Lagos, Nigeria
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Posted on: 14 May, 2015 Deadline: Not Specified Views: 53
View Jobs in Manufacturing / FMCG View All Jobs at Pernod Ricard Pernod Ricard is the worldâs co-leader in wines and spirits with consolidated sales of â¬ 7,945 million in 2013/14. Created in 1975 by the merger of Ricard and Pernod, the Group has undergone sustained development, based on both organic growth and acquisitions: Seagram (2001), Allied Domecq (2005) and Vin & Sprit (2008). Pernod Ricard holds one of the most prestigious brand portfolios in the sector: ABSOLUT Vodka, Ricard pastis, Ballantineâs, Chivas Regal, Royal Salute and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater gin, KahlÃºa and Malibu liqueurs, G.H.Mumm and Perrier-JouÃ«t champagnes, as well as Jacobâs Creek, Brancott Estate, Campo Viejo and Graffigna wines. Pernod Ricard employs a workforce of nearly 18 800 people and operates through a decentralised organisation, with 6 âBrand Companiesâ and 80 âMarket Companiesâ established in each key market. Pernod Ricard is strongly committed to a sustainable development policy and encourages responsible consumption. Pernod Ricardâs strategy and ambition are based on 3 key values that guide its expansion: entrepreneurial spirit, mutual trust and a strong sense of ethics. Inbound Logistics and Customer Services Manager Job TypeFull Time
Experience 5 years
Job Field Logistics Procurement / Store-Keeping Manages the effective distribution of the Companyâs products according to sales plan and inventory management in the warehouse and service to customers. JOB SCOPE AND CONTEXT:
Office and warehouse based
Deals with a variety of stakeholders Performance Indicators (KPI) 1. Distribution Management A. Manage goods flow to customers.
SPOC for 3P distribution agents/transporters.
Supervising the cost, quality, quantity, and good efficiency of the storage and movement of goods.
Controlling and coordinating the order phase and colligated information systems.
Establishing and implementing business strategies, plans, and objectives relating to distribution
Analyzing information to monitor plan performance improvements and product and goods demand.
Managing and allocating staff resources accordant with changing needs. Managing and allocating employee and financial resources.
Implementing and supporting programs and policies of organization.
Analyzing logistical problems, developing new solutions and increasing business growth by winning new contracts.
Negotiating with warehouse operators, insurance company representatives, and carrier for preferential rates and services.
Implementing safety and Health procedures among transport staff.
Evaluating the inventory costs and freight costs associated with transportation to ensure appropriate costs 2. Customer Order Management A. Manage export process
Export orders managed
Shipments arranged according to agreed Incoterm
Freight is controlled and monitored
Local regulations followed
Current price list available to the customers
Price changes uploaded to the system and communicated
Improvements and best practices implemented 3. Stock Management A. Manage procurement process
Estimated sales forecast provided
Stock orders managed
PRN stock policy followed
Improvements and best practices implemented 4. Manage warehouse stock
Stock level optimised through product classification and monitoring of slow moving stock
VAPâs and POS stock managed
Goods received, stored and loaded according to agreed criteria
SLAâs with warehouses negotiated and implemented
Stock takes completed according to internal policy (supervised when necessary)
Monthly reporting on stock levels provided showing evolution of stock by category
Improvements and best practices implementation.
Lead the full S&OP process internally and external to optimise inventory to meet business objectives. Stakeholder Relations 4. Productive relationships with internal and external stakeholders maintained A. Develop a collaborative relationship with Sales and Marketing
POS availability and distribution according to plan.
Sales kept informed of pending orders
Sales forecasts refinement
Sales & marketing assisted with VAPâs needs management
Customer relationships managed effectively
Customers receive accurate sales forecasts and stock level reporting B. Liaise with Finance
Management/safekeeping of documents for declarations transmitted
Required registrations for the company made and/ or renewed C. Negotiate with transport and freight suppliers
Tenders implemented when necessary
Global rates negotiated
SLAâs negotiated and implementation Finance 5. Budget managed effectively A. Manage costs against approved budget
Provide support for finance in the annual budgets and periodic forecast processes in areas relating to distribution.
Potential areas of saving and optimisation highlighted
Expenditure aligns with budget
Meaningful variance analysis reports provided
Bottom line results optimised
Guidelines on the T&E policy followed This job description is a broad reflection of the role and does not attempt to capture all specifics of the position. There may be variations within the same roles due to seniority or regional differences
Degree in Logistics Management, Supply Chain Management or Warehousing and Distribution Systems
5 years logistics management experience with hands on experience in warehouse, transport and distribution management. 3 years inclusive management of these roles is an added bonus.Functional and Technical Competencies:Forecasting, Freight Management, Import/ Export Procedure, Warehouse/ delivery, Pipeline Concept & Operations, FGI/ SKU Management, IT, Company & Product Knowledge, Operational Policy & Procedures
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