Online User Specialist Vacancy, Etisalat Nigeria

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Online User Specialist Vacancy, Etisalat Nigeria
Location: All Nigeria
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The Job : Online User Specialist, Etisalat Nigeria
Job Status: Full Time Job,
Remuneration: Attractive,
Location: Lagos, Nigeria.
The specialist, Online User Experience is part of the Customer Experience team and is responsible for identifying and prioritising changes to the user experience (UX) through stakeholder and user feedback to ensure that the Etisalat.com.ng is competitive and compelling.Working within an agile framework we are looking for an individual with an attention to detail whose aims include delighting customers through features and experience. Passionate about growing the online interactions and making Etisalat.com.ng the one stop shop for product information and account managementBring strong creative skills to translate business needs and user goals into practical design solutionsCreate responsive designs for Web and Mobile interfaces appropriate to the user’s needs.Work closely with cross functional teams to conduct user research, identify pain points, refine user profiles and create task lists.Contribute to product requirements and design wireframes and functional prototypes.Provide user experience testing, run usability tests, conduct interviews, organize e-satisfaction surveys, and perform other usability assessments.Interpret user feedback, and make design decisions based on that feedback.
QualificationFirst degree or equivalent in a relevant discipline.Three to five years as a usability engineer, user experience designer, graphic designer, user researcher, or equivalent title in software design or developmentKnowledge of HTML5, CSS and JavaScript/jQueryExperience with both Web and Mobile applications

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