Lead, Trust and Safety Officer Vacancy, Konga

other jobs, jobs in Nigeria

Share on
Lead, Trust and Safety Officer Vacancy, Konga
Location: All Nigeria
Last update:

Ad description


Konga is Nigeria’s largest online marketplace. We launched in July 2012 and our mission is to become the engine of ecommerce and trade in Africa.We serve an ever expanding customer base, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, Healthcare, Baby Products, personal care and much more.
Job Status: Full Time Job,
Remuneration: Attractive,
Location: Lagos, Nigeria
• Lead the implementation of the team’s current and future policies and processes
• Participate in and help identify new projects that improve customers’ perception of Konga as a safe & trusted platform.
• Act as primary owner of team workflows (how issues are routed and resolved); have a working knowledge of workflows and train and coach others to ensure they are followed
• Constantly evaluate workflows and find ways for them to be more efficient, relevant, and valuable both internally and externally
• Implement and refine these and other policies and processes: resolving escalated customer disputes (arbitration), investigating cases related to the sale of inauthentic/counterfeit goods and/or fraud
• Maintain high levels of confidentiality while investigating escalated disputes
• Comprehensively document arbitration investigations through written reports
• Evaluate items suspected as inauthentic or counterfeit and recommend inclusion or exclusion from Konga’s platform
• Coordinate and interface successfully and proactively with Dispute Resolution, CET, Retail, Marketplace and other key internal Konga stakeholders
• Comprehensively understand trust & safety on Konga’s platform and make actionable recommendations for improvement; support Trust & Safety team in being a voice for customers
• Working to deliver a better understanding of Trust & Safety processes internally within Konga and externally to our users
University degree
3- 5 years post NYSC
Click HereClick Here To Apply Online

We are here to work with you in achieving your desired career objectives.
Nigeria Job Bucket is here to sensitize you on the latest available employment opportunities, giving you a load of choices within Nigeria and the World.
ATTENTION! Do not make any advance payments to any seller on Mobofree, not even for delivery! You may get scammed by unfair seller. Please report abuse to help us stop scam! To keep yourself safe, make sure to follow our Safety tips!

Social comments

Similar ads

JOB RECRUITMENT VACANCY!!!

JOB RECRUITMENT VACANCY!!!

Are you a graduate/undergraduate or you obtain no certificate or degree?? Need Job urgently? Rejected by companies and other hiring agency? Are you in search of a job & you don’t meet the criteria to apply for one? Fear not. We are licensed job agenc...

Safety Officer

BW Offshore is a leading global provider of floating production services to the oil and gas industry, with an operating fleet of 16 FPSOs and one FSO. The company has an excellent track record on project execution and operations, with more than 30 ye...

SITE SAFETY OFFICER

VACANCIES SITE SAFETY OFFICER A leading HSE practitioner company with clients in Oil & Gas, Manufacturing, Power, Telecom, Banking and Hospitality across the country; urgently requires experienced SITE SAFETY OFFICER for immediate employment for our...

PROCUREMENT / ADMIN OFFICER JOB VACANCY AT RAINOIL LIMITED

Procurement / Admin Officer Job Vacancy at Rainoil Rainoil is an integrated Oil and Gas Company operating in the Downstream Sector of the industry. As we continue to grow and expand, we seek dynamic people to join our workforce. If you are a resou...

Lagos Business School Vacancy for an Advancement Officer

Lagos Business School Vacancy for an Advancement Officer Lagos Business School (LBS) delivers executive programmes aimed at systematically improving the practice of management in Nigeria. In...

Planned Parenthood Global Vacancy for a Program Officer in Nigeria

Planned Parenthood Global Vacancy for a Program Officer in Nigeria Planned Parenthood Global (PP Global) is the international division of Planned Parenthood Federation of America (PPFA) an in...

Tax Manager/Asst. Manager/Officer Job Vacancy at Global Initiative Centre

Tax Manager/Asst. Manager/Officer Job Vacancy at Global Initiative Centre Global Initiative Centre - A Professional Firm with offices in 5 States of the Federation, requires the services of s...

Oriental Trust Limited Vacancies

Oriental Trust Limited Vacancies for Sales and Marketing Executives in Lagos Oriental Trust is all about ‘Building Visions’,our goal in this century is to remain at the fore front of creativi...

More on MoboFree

Posted by
NigeriaJobBucket NigeriaJobBucket
Nigeria

2138 ads posted

MoboFree trust level
Has a confirmed email
User is a member for at least 90 days
08008001234
Tell seller that you found ad on Mobofree.com!
Please read safety tips
  • Never pay ANYTHING before purchasee
  • Try to meet at a safe, public location
  • Check the item before you pay money for it
Contact seller







Report

Latest activities

+2 more events