Product Development Manager (Prepaid)

Job opening: other jobs, jobs in Surulere, Lagos, Nigeria

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Product Development Manager (Prepaid)
Suggested salary: NGN 120,000
Location: Surulere, Lagos
Last update:

Ad description

Job Description
MTN Nigeria - The leader in telecommunications
in Nigeria, and a part of a diverse community in
Africa and the Middle East, our brand is instantly
recognisable. It is through our compelling brand
that we are able to attract the right talents who
we carefully nurture by continuously improving
our employment offerings even beyond reward
and recognition.
We are recruiting to fill this vacant position
Job Descriptions:
Work with other Product Managers, Market
Segment managers, Pricing, Research, Sales and
Customer Operations to take postpaid products
from concept through internal approvals,
development, quality assurance, testing, training,
regulatory support, and launch.
Use relevant metrics and measures to routinely
monitor progress against targets and take
appropriate managerial action to ensure targets
are met or exceeded.
Fully integrate quality management processes
and their effective deployment on a day-to-day
basis.
Provide performance data to support
management decision-making and maintain in-life
products and services.
Make input to, and implement strategic
framework support, enhancement or termination
of existing products.
Manage MTN product/ service suite through
post-launch life-cycle.
Conducting product audits/reviews, customer
use analysis, competitive analysis of matching
products, and feedback into product
enhancement.
Co-ordinate successful launch and
demonstration of applications/services and VAS,
and participating in key sales situations and
events for these services.
Identify training requirements of team
members, develop program to address knowledge
gaps and to enrich knowledge repository within
the department.
Review performance of individual team
members and complete appraisals in accordance
with the employee performance appraisal
procedures and time schedules.
Stay abreast of technology waves and customer
insights related to prepaid and loyalty services.
Champion all new prepaid concepts, as well as
existing key products and services across the
organization.
Own and maintain all prepaid service business
rules.
Support all business units with regard to
prepaid product and loyalty services development.
Understand and propose direction for prepaid
services.
Ensure that MTN provides the best prepaid
services to its customers.
Agree, define and drive development of new
prepaid services for multiple market segments
according to the business plan.
Drive prepaid product and service delivery
across the organization in the medium term by
agreeing and setting goals cross functionally.
Ensure that market managers and the rest of
the organization are aligned with the evolution of
the prepaid services roadmap.
Assist the General Manager Product and Data
Services in developing possible future scenarios
for MTNN's postpaid portfolio by considering
what is known about current and future
technologies, hereby mapping out the combination
of features and scenarios that will satisfy the
needs and aspirations of customers
Job Conditions:
Normal MTNN working conditions
May be required to work extended hours
Frequent national travel
Experience & Training
Qualifications and Requirements:
At least 10 years work experience of which
includes:
3 years in Product Development and
Management experience in a
Telecommunications-related environment
2 years experience in advanced Project
Management
1 year in co-coordinating a number of external
agencies and suppliers
1 year experience in dealing with senior
stakeholders within an established organisation
Training:
Leadership Development Programmes
Product & Services Innovation
Product & Services Support
Portals, content, data and messaging
Project Management
Time Management
Telecommunications Mini MBA
Minimum Qualification
B.Sc, B.Tech, HND, or OND
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Nigeria

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