Receptionist

Job opening: other jobs, jobs in Lagos Mainland, Lagos, Nigeria

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receptionist
Suggested salary: NGN 70,000
Location: Lagos Mainland, Lagos
Last update:

Ad description

Deliver excellent customer service, at all times

Assist in keeping the hotel reception area clean and tidy, at all times

Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail

Administer all reservations, cancellations and no-shows, in line with company policy

Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities

Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety

Conduct regular security checks throughout the day and report any security issues to line manager

Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment

Provide reports, as required, for housekeepers and management

Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services

Maintain personal knowledge by completing in-house training and workbooks

Always adhere to all company policies and procedures and licensing laws

Be involved and contribute at team meetings

Carry out instructions given by the management team and head office
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kody123 kody123 (34)
Nigeria

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