KPMG Recruits French-Speaking Ethics Line Operators

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KPMG Recruits French-Speaking Ethics Line Operators
Location: All Nigeria
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Ad description

Job Status: Full Time Job,
Remuneration: Attractive,
Location: Lagos, Nigeria
KPMG Handle customer inquiries/complaints both telephonically and by email Prepare and update applicable client records with relevant information on a timely basis Document client call enquiry/complaint in relevant call reporting templates and/or web tools Produce timely call sheet reports
KPMG Minimum of second class degree, lower division Proficient in the use of MS Office tools Must be able to communicate fluently in both French and English Communication in any Nigerian language would be an added advantage Knowledge of customer service principles and practices Some experience in a call center or customer service environment Good data entry and typing skills Key Competencies Verbal and written communication skills Good listening and interviewing skills Problem analysis and problem solving Customer service orientation

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