Head, Shared Services Vacancy, Konga

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Head, Shared Services Vacancy, Konga
Location: All Nigeria
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Ad description


Konga is Nigeria’s largest online marketplace. We launched in July 2012 and our mission is to become the engine of ecommerce and trade in Africa.We serve an ever expanding customer base, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, Healthcare, Baby Products, personal care and much more.
Job Status: Full Time Job,
Remuneration: Attractive,
Location: Lagos, Nigeria
• To design, develop and deliver a new HR Shared Services function with the overall aim of delivering a high level of HR service that meets business and colleague needs, while maintaining the balance between risk, cost and service objectives
• To develop best processes to deliver a standardized and efficient service across all service areas of HR including Payroll, Pensions, Learning and Development, Resourcing administration and the provision of effective advice and support for line managers and employees
• Directs, plans and manages HR Shared Service Center teams in accordance with the organization’s strategic direction.
• To develop the HR Shared Services strategy for effective delivery of operational and transactional HR services.
• Lead on the development of the HR shared service function providing input into its resourcing, systems and function design;
• Manage the HR shared service function in meeting its customer needs and ensuring service delivery is aligned to the overall HR strategy, using best of breed processes and the most appropriate models and technology
• Ensure the HR Shared Services technology infrastructure supports efficient and customer focused delivery of processes, including easy to use, intuitive self-service functionality for employees and line managers
• Delivers HR services, procedures and processes that are considered value added, measurable, directly tied to Konga business objectives and aimed at increasing employee success and satisfaction.
• Works to build HR Service Center team performance and group commitments to goals and objectives and measures results to improve transactional efficiencies.
• Bachelor’s Degree in Human Resources, Business or related discipline
• Minimum of seven years of solid, diverse work experience in human resources or operations previous supervisory/ management experience or equivalent combination of education and work experience.
• Minimum 4 years managerial experience in human resources
Preferred Qualifications
• Experience in an HR Service Center
• Certificates, Licenses, Registrations or Professional Designations
• Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification is preferred.
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