Head.Network Operations Centre Vacancy, Etisalat, Abuja Nigeria

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Head.Network Operations Centre Vacancy, Etisalat, Abuja Nigeria
Location: All Nigeria
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Ad description

Etisalat Nigeria, Emerging Markets Telecommunication Services (EMTS), trading as Etisalat, is a Nigerian company duly incorporated under the laws of Nigeria in partnership with Mubadala Development Company and Etisalat of the United Arab Emirates. Incorporated in Nigeria as a private company, it acquired the Unified Access License from the Federal Government in January 2007.Etisalat Nigeria is recruiting to fill the below positions:
Job Status: Full Time Job,
Remuneration: Attractive,
Location: Abuja, Nigeria
Assist the Director, Network Operations in communicating the division’s strategic direction and objectives to all staff.Assist in the definition of the division’s plans, policies, projects and service levels.Plan and ensure implementation of established internal processes using best practice standards to ensure a stable and highly available systems platform for an optimal operating environment.Keep abreast of global and local best practice as it relates to the team function’s activities.Continuously review the unit/ team’s activities, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced performance of the team.Identify required resources, personnel and funding to achieve the unit/ function’s strategy.Establish and maintain relationship with key internal and external stakeholders.Manage and support network access and network performance management systems including all monitoring tools.Oversee the integration, management and administration of Base Station Subsystem (BSS) and access network platform infrastructure (UNIX-Solaris and application level) and other related equipment.Ensures processes and procedures (e.g.Escalation/reporting, updates, call answering/handling, and training) are in place to support scalable growthContinually identifies areas for process,quality and efficiency improvement within the NOC, recommends prioritized enhancements with supporting details to Change Control Board and oversees implementation.Manage and support admittance and access to Network Infrastructures locations especially MGW and BSC sitesEnsure regular update of network element database documentation, support and monitor a proactive maintenance cycle on all access network systems and infrastructure.Delivers constant improvement in real-time identification and resolution of real-time problems; brings a deep attention to process, training and actions necessary to support outages time reduction and issue detection, response and recoveryInvestigate and identify reasons for abnormal network conditions.Take proactive steps to prevent network faults and failures.Serve as unit’s primary liaison with third-party vendors and initiate regular meetings to agree on service levels.

First degree or equivalent in Electrical Engineering PostGraduate/ professional qualification in a related field will be an added advantage.Nine (9) to twelve (12) years Telecoms workexperience with at least three (3) years in a managerial role.

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