Deputy Country Examinations Manager, British Council

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Deputy Country Examinations Manager, British Council
Location: All Nigeria
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The Job : Deputy Country Examinations Manager, British Council
Job Status: Full Time Job,
Remuneration: Attractive,
Location: Abuja, Nigeria.
To provide strategic and professional leadership towards the achievement of an Abuja exams business strategy, and support the wider Nigeria Exams strategy. To be responsible for the growth and effective delivery of the exams business in Abuja in line with exams quality standards and awarding body requirements. To ensure excellence in customer service standards, and implement an operational development programme for more effective and efficient working.This post is responsible for the administration of teacher management, service delivery and business development of newly planned IELTS preparation courses in Nigeria.Principal areas of responsibility include business development –mainly IELTS preparation courses , people management – with an emphasis on developing management capacity in Abuja; compliance with quality, security and customer service standards (Exams Quality Standards and Quality & Compliance Assessment requirements) and financial management.Nigeria, a tier 1 country, has the largest project, programme and exams operations in SSA. We operate from 4 main office locations. Individually, the Lagos, Abuja and Port Harcourt Exams offices alone are the 1st, 3rd and 4th largest exams businesses by income in SSA respectively. There are currently 34 members in the exams team, 8 of whom are in the Abuja office. We operate a hub-and-spoke system in Nigeria with the main support functions (BSS and customer services) located in Lagos.The Exams business in Nigeria has grown significantly in recent years. In 2013/14 we delivered 65,000 examinations, this financial year the target is 78,000 exams on a turnover of £7.5m, and by 2016 we expect to double on 2013 figures to 120,000 exams. We have shown initial successes with a cross-SBU project on school quality in Nigeria, and we are developing a second cross-SBU project on skills and employability.
QualificationA first degree or equivalent (substantial work experience in a related field may be considered in lieu of a first degree).TEFL-Q (E.g. DELTA, DTEFLA, Dip Tesol or equivalent qualification) plus three years’ post qualification experience in Teaching Centre Management.

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