Customer Service Representative

Job opening: other jobs, jobs in Nigeria

Share on
Customer Service Representative
Location: All Nigeria
Last update:

Ad description

Responsibilities:

  • Identify and assess customers’ needs to achieve satisfaction
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Take the extra mile to engage customers
  • Follow communication procedures, guidelines and policies
  • Build sustainable relationships of trust through open and interactive communication
  • Effectively manage large amounts of incoming calls

Requirements/Skills:

  • A degree/HND in Mass communication, English, Journalism, Lit-in-English etc
  • A minimum of 1 yr of working experience
  • Must be resident in Lagos

Desired Skills:

  • Good interpersonal skill
  • Excellent communication skill
  • Logical thinking with creative problem-solving ability
  • Service oriented

job.naij@gmail.com
ATTENTION! Do not make any advance payments to any seller on Mobofree, not even for delivery! You may get scammed by unfair seller. Please report abuse to help us stop scam! To keep yourself safe, make sure to follow our Safety tips!

Social comments

Similar ads

Customer Service Representative at Standard Chartered Bank, Abuja, Nigeria

Job Title : Customer Service RepresentativeLocation : AbujaJob Status  : Full TimeJob function : Consumer Banking   Support acquisition and growth of customer base through referrals Manage, handle and record customer complaints deliver communication...

Customer Service Intern Vacancy, ToLet.com.ng

ToLet.com.ng is Nigeria’s 1st online real estate marketplace and one of Nigeria’s fastest growing internet companies. We provide a comprehensive property rentals platform both online and offline that helps Nigerians navigate the stressful, frustratin...

Customer Service Manager at Accion Microfinance Bank

Job Title :   Customer Service ManagerThe Bank: Accion Microfinance Bank is one of the largest microfinance banks in Nigeria with branches cut across the 36 states.The customer service managers will  be responsible for maintaining up to date records...

Customer Service at British Council, Abuja, Nigeria

The Job Customer Service, British CouncilJob Status : Full TimeRemuneration : AttractiveLocation : Abuja To support the achievement of country plan objectives in Nigeria by delivering examinations administration support and customer services. To mai...

Customer Care Vacancy, Head son computer service

The Job : Receptionist/ Customer Care/ Secretary: Directs caller to destination and records name, time of call, nature of business, and person called upon.Operates PBX telephone console to receive incoming messages.Types memos, correspondence, report...

Call Center & Customer Service Executives Job At U-Connect Limited

U-Connect, established in 2004 with headquarters in Lekki Peninsula is a proud Nigerian operation offering a world class personnel outsourcing and recruitment, training and customer service solutions to its valued customers.We are currently recruitin...

Customer Service Officers, Literamed Publications Nigeria Limited (Graduate)

Literamed Publications Nigeria Limited, est. 1969, is Nigeria’s leading Children’s book publisher. Its imprint, “Lantern books” is now a household name in Nigeria and West Africa.Literamed has in its stable over 400 titles of books for Pre-primary, P...

Stanbic IBTC Recruits Consultant Customer Service, Lagos, Nigeria

Job Title : Consultant Customer ServiceJob Status : Full TimeLocation : LagosConsultant Customer Service:The Consultant Customer Service (Enquiries) is responsible for assisting customers with queries relating to their accounts such as statements, de...

More on MoboFree

Posted by
job.naij_NG job.naij_NG
Nigeria

1173 ads posted

MoboFree trust level
Has a confirmed email
User is a member for at least 90 days
00000000
Tell seller that you found ad on Mobofree.com!
Please read safety tips
  • Never pay ANYTHING before purchasee
  • Try to meet at a safe, public location
  • Check the item before you pay money for it
Contact seller







Report

Latest activities