American Embassy Call For Submission Of Cv

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American Embassy Call For Submission Of Cv
Location: All Nigeria
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Ad description

Job Status: Full Time Job,
Remuneration: Attractive,
Location: Lagos, Nigeria
Under the supervision of the IT Manager, the incumbent acts as the help desk Assistant in the management and processing of incoming service desk requests. She/he provides day to day ICT customer service and technical support to users on the Local Area Network (LAN) as assigned by the IT Manager. This position troubleshoots and resolves user problems with their workstations, core business applications, internet access and file print services, automated installation services, cable and telephone connectivity. The incumbent performs delegated server systems administrations management of IP telephony. She/he conducts basic user training on application use such as MS Office Suite, Citrix and the Intranet as directed by the IT Management. This position also takes part in repair and preventive maintenance of IT hardware.
1. University Degree in Computer Science, Computer Information Systems, Electrical and electronics engineering, Physics and Mathematics. Certification in Microsoft Windows desktop operating systems such as MCP, MCSA or MCITP is required. 2. Minimum of two (2) years of work experience in providing front end ICT technical support including current Microsoft desktop operating systems and office suite, installation and configuration of third party application such as Citrix client and use of Symantec Ghost for imaging PCs and laptops is required. 3. Level IV (fluent) Speaking/Reading/Writing in English is required. Language proficiency will be tested. 4. Intermediate knowledge of hardware management including servers, personal computers and peripherals such as Smart mobile phones, printers, wireless network devices and audiovisual devices is required. 5. A good customer service skill is required.

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