Account Manager Vacancy, Etisalat Nigeria
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Emirates Telecommunications Corporation, branded trade name
Etisalat is a multinational UAE based telecommunications services provider, currently operating in 15 countries across Asia, the Middle East and Africa. As of February 2014,
Etisalat is the 12th largest mobile network operator in the world, with a total customer base of more than 150 million.
Job Status: Full Time Job,
Location: Lagos, Nigeria
Assist in the achievement of defined corporate sales target in assigned industry/sector and maintain relationships with existing customers. Principal Functions Assist in ensuring adherence to periodic sales plan for assigned sector.
Manage/maintain assigned corporate accounts while ensuring acquisition of new customers and overall achievement of assigned sales targets.
Maintain accurate and up to date sales records/documentation for assigned sector including prospect sheets, customer database and funnel analysis.
Possess detailed technical knowledge of specifications and usage of Etisalatâs product spectrum.
Assist in the identification of new sales prospects (in assigned sector), develop periodic prospect list to facilitate customer sourcing and forward to the Manager,Corporate Sales
Ensure sales administrators in assigned sector consistently adhere to standard customer service policies in their interactions with assigned customers.
Process customer orders and follow-up with Distribution personnel to ensure prompt product delivery in line with organisational policies.
Log and address customer complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.
First degree or equivalent in a relevant discipline. Experience, Skills & Competencies Minimum of three (3) to five (5) years relevant work experience.
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