New Recruitment at MTN Nigeria

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New Recruitment at MTN Nigeria
Location: All Nigeria
Last update:

Ad description

MTN Nigeria is part of the MTN Group, Africa's leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt.

Job Title: Sales Support Officer

Job Field
Engineering, Technical, ICT, Computer, Sales, Marketing

Job Description    
Receive and process orders for MTN products from MTN trade partners and connect stores nationwide;
Receive orders from trade partners promptly and courteously via phone, e-mail, web based application fax etc.
Process order requests on IFS in accordance with stock availability and PPPs.
Administer product allocation, products mix, departmental and regional business plan.
Monitor all MTN Trade Partners, Connect Store and Data Partners’ physical, logical and virtual orders and special projects.
Report and reconcile all transactions passing through the planning system.
Provide solution to all Trade Partners issues via e mail and telephone to enhance customer support, performance.
Maintain all Trade Partners account and ensure they reflect the true position of their relationship with the organization.
Coordinate and advice Regional and Central Warehouse Inventory as it affects order processing for trade partners.
Process replacement orders for returned products as well as Ensuring timely resolution of Adjustment entries for Month end reporting purposes.
Liaise with Credit team on utilization of account balance available to credit Trade Partners

Job Condition    
Normal MTNN working conditions
May be required to work extended hours
Experience & Training  

4 years working experience in a business \commercial environment including:
Minimum of two years experience in a similar role

Basic GSM
IFS fundamentals
Key Account Management
Time Management
Advanced Excel Training.
Report Writing.


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