Network Operation Director

Job opening: manufacturing, operations jobs, jobs in Nigeria

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Network Operation Director
Location: All Nigeria
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Ad description


  • Responsible for the establishment, operation and transfer of delivery project, responsible for delivery quality (KPI/SLA) and customer satisfaction, finance index, organization establishment and process.
  • Responsible for delivery of MS project, accomplishment of quality and customer satisfaction; periodically provide quality analysis report and improve service quality.
  • Budget for operation and maintenance project, control finance cost of project.
  • Team management of operation and maintenance project including HR plan, finance management, routine management, staff performance management and customer relationship management
  • Establish outsourcing strategy, monitor and manage cooperation partner/subcontractor.
  • Responsible for internal and external communication periodically.
  • Responsible for delivery management for passive part.

Skills/ Experience:

  • Bachelor's Degree or above in telecommunication field or equivalent.
  • At least 10 years practical experience in Telecommunications industry,network operations, planning or engineering. At least 4 years MS PD/OD experiences.
  • Experience with Managed Services management and managing the team with more than 100 persons is preferred.
  • Demonstrated ability to deliver managed services project successfully in vendors or operators.
  • Leadership experience of organizations with significant size and complexity.
  • Ability to control quality, cost, progress, and risk during project implementation.
  • Familiar with contract, commerce and finance knowledge.
  • Good interpersonal communications and negotiation skills.
  • Good coordination and organizing skills.
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