Senior Officer: Data Voice Roaming IREG

Job opening: manufacturing, operations jobs, jobs in Surulere, Lagos, Nigeria

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Senior Officer: Data Voice Roaming IREG
Suggested salary: NGN 80,000
Location: Surulere, Lagos
Last update:

Ad description

Job Purpose

This function is expected to act for technical, business and functional requirements in the area of core network.
Be involved in network solution planning, design and implementation. To meet KPI's and SLAs as defined to maintain quality network services.
Ensure all task are performed under the preview of Standard Operational Processes.
Ensure new services are launched as per marketing requirements and delivered on a timely basis.

Responsibilities

Operation and Maintenance for CS core. Testing and implementation of new solution/Service/Feature.
Perform day to day operations & management, fix alarms and resolve incidents, prepare daily health check status and report to team lead.
Ensure all tasks are executed within defined process of TT Management, Change Management, Preventive Maintenance, Incident Management, Problem Management, Software update management, Security Management, Performance Management and New Node Acceptance.
Execution of system expansions, NCP and take corrective action when needed.
Provide technical support and problem analysis for operations team in case of critical situations.
Follow up the implementation of deployment plans and highlight delay and apply corrective actions.
Implement & integrate the new solution, Service & Feature.
Follow up with the Suppliers/Vendors about any planned network changes e.g. upgrades, S/W packages etc. as well as any network problems.
Ensure and maintain the CS core availability & KPIs with a defined target.
Cooperate with other departments during new systems installation and acceptance tests CS Core and give the support in case of issues.
Implement all BISP related tasks and perform duties within BISP framework.
Execute patches and support update/upgrade process
Perform ATP, UAT on services and nodes
Resolution of customer complaints
Provide Adhoc Business/Network report as required
Design and optimization of interconnections with other systems (VAS, RAN, POIs etc.)
Detailed and Effective Documentation:
Statistical report preparation and analysis; provide the requirements based on the analysis.
Ensure all documentation are stored in Central location with Unique ID and Version, regularly updated pertaining to :
Solution Design, HLD,LLD, Acceptance Docs, Roaming Database, Capacity & Utilizations
NCP & Project Related document
New Products
N/W KPI & SLA
Operational Docs &report: AOP, Change Management, Fault Management, Incident Management, Problem Management, Software Management etc.
Features & Licenses
AMC, Support Documents
Scalability/ Interoperability / Marketing requirements and Performance Management:
Ensure all Vendor Network Equipment's on the network can interoperate with one another without anomaly.
Evaluate the received requirements to establish the new promotions related to VAS and plan the availability and accessibility according to IN capability

Requirement:

Bachelor/Master's of Telecommunication/Electronic Engineering degree/Computer Science
Detailed working Telecommunications Knowledge
Analytical and Presentation skills
Relevant Experience
At least 1 -4 years CS Core network Operations and optimization experience (MSC, MSC-S, MGW, HLR, STP);
Knowledge of 2G, 3G and LTE technologies architecture and standards Good project management knowledge
Experience in measuring and analyzing network KPI 'key performance indicators'
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