Operation Manager

Job opening: manufacturing, operations jobs, jobs in Lekki, Lagos, Nigeria

Share on
Operation Manager
Location: Lekki, Lagos
Last update:

Ad description

Ensure quality execution of every work pack and assigned jobs

· Ensure the establishment of SOPP for each site

· Monitor strict adherence to SOPP and standards of cleanliness and other services

· Coordinate all operations activities effectively to meet customer /company expectations

· Ensure daily assessments of all work packs and update performance tracker and forward to helpdesk daily

· Ensure that monthly customer satisfaction cards are received, filled and returned by customers in each department for service delivery evaluation

· Setup and manage site office to company professional standards.

· Implement operations strategies and action plans as articulated by management

· Regular interface with clients by daily visits to unit and departmental heads to find out on service gaps and fix them

· Prevent any clients complaints and resolve issues as they arise

· Project positive image of the company to clients by conduct, attitude and mien

· Manage effectively and efficiently the customer relationship profile by regularly updating important contacts and forward to helpdesk

· Weekly balance of materials sent to helpdesk and GHO every Friday

· Ensure that all approved consumables are supplied on or before the last day of the month

· Ensure strict adherence to use of company approved materials list and ONLY COMPANY APPROVED LABELLED BOTTLES AND CANISTERS MUST BE USED ON SITES

· No unapproved materials must be used without the written approval of GHO/GMD

· Staff kiting and dressing must meet accepted company standard

· Ensure all staff meet the resumption and closing time schedule by signing off weekly on the attendance register /T-A machine

· Deal effectively with issues related to conflict resolution and discipline

· Encourage and maintain cordial intra staff relationships

· Ensure staff training and retraining; at least once a month training by site manager and once a quarter training by HQ HR

· Ensure that invoices get to the clients on or before the 15th of every month

· Receivables report must be submitted to the credit control officer for presentation at the MPR every first Friday/Saturday of the month

· Ensure that all account receivables do not lapse into a second month

· Collect cheque or cash payment and revert back to Accounts Dept.

· Ensure a receipt is collected on behalf of the customer for record purpose

· Establish and maintain a comprehensive site asset register

· Ensure Equipments are handled in a safe manner before and after usage

· Proper care and maintenance of equipments

· Monthly PPM for all equipment within the sites managed must be submitted to the Operational Assets Manager. No equipment must be out of use for more than 72 hours;

· Workers should be given proper training in the correct use of equipments prior to use and continuous retraining to hone their equipment handling skills

· Ensure effective utilization and safety and storage of company’s physical assets on site

· Engage in secondary marketing activities to increase business.

· Engage in on site marketing activities to get more business from clients

· Engage in referral marketing activities based on relationship with clients

· Gather information concerning competition activities

Experience in Facility Management is added advantage

Method of Application
Interested and qualified applicant should forward their CV to the HR personnel
ATTENTION! Do not make any advance payments to any seller on Mobofree, not even for delivery! You may get scammed by unfair seller. Please report abuse to help us stop scam! To keep yourself safe, make sure to follow our Safety tips!

Social comments

Similar ads

Operational Manager

Operational Manager

Responsibilities: • Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. • Ma...

operation manager

competent and hard working Company: leverage hall services City: lagos Requirements: B.Sc degree/ HND, 2nd class upper division in Bus. Admin, Marketing, Economics or any social science with 4 years cognate experience in a reputable company. Quo...

operation manager

competent Company: Haspol minim resources ltd City: Lagos Requirements: degree

operation manager

in a printing press, to see to the day to day operations Company: RIICO int City: lagos Requirements: degree

operation manager

ability to work in teams,ability to work effectively in an innovative,fast paced &!multi tasked environment Seller: hotel and eatry jobs City: lagos New/Used: bsc/hnd/ond Price in Naira: neg

operation manager

competent, responsible for managing operational processes. Company: Gillbat Nigeria ltd City: lagos Requirements: degree


MATALEX (NIGERIA) LIMITED, is a leading solid minerals production and metal construction company with head office in Lagos; other branches in Portharcourt, Kano, Benue and Ondo. As a result of recent expansion, the company is currently recruiting for...


RESPONSIBILITIES: 1) Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, and/or distribution of products. 2) Manage staff, preparing work schedules and assigning specific duties. 3) Review f...

More on MoboFree

Posted by
PenConsult PenConsult (24)

17 ads posted

MoboFree trust level
User is a member for at least 90 days
Tell seller that you found ad on Mobofree.com!
Please read safety tips
  • Never pay ANYTHING before purchasee
  • Try to meet at a safe, public location
  • Check the item before you pay money for it
Contact seller
Contact seller


Latest activities