Branch Operational Manager

Job opening: manufacturing, operations jobs, jobs in Lagos Mainland, Lagos, Nigeria

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Branch Operational Manager
Suggested salary: NGN 350,000
Location: Lagos Mainland, Lagos
Last update:

Ad description

Summary

A Branch Operations Manager is responsible for the entire operation of a branch; from ensuring the attainment of sales goals to overseeing everyone provides excellent customer service. Branch operations managers also ensure that the branch office has all the tools and infrastructure needed to keep it in working order.

Duties

A Branch Operations Manager’s task typically include ensuring a smooth branch operation; acting as the main custodian of the branch; liaising with the main office to enhance operational activities of the branch, soliciting new business and managing existing clients. They are responsible for supporting the Branch Manager in developing a local market sales plan, working with all branch personnel to meet or exceed the annual sales target, preparing and presenting a clear and persuasive sales presentation to customers, and negotiating with customers to enhance profitability. Branch operations managers also work by providing outstanding customer service, representing the branch on meetings, taking care of escalated client concerns and reporting sales activities, which include lead tracking, call log management, commission requests, expense reports, submission of proposals, job modeling, and profit forecasting. Branch operations managers also ensure the premises are clean and orderly, and check all equipment and make sure they are in good working condition.

Education and Training Requirements

Branch Operations Manager must have a bachelor’s degree in Business Management, Marketing, Mass Communications, Psychology, or any related course. A minimum of two to five years of experience in management or merchandising.
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