Chief Underwriting & Operations Officer

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Chief Underwriting & Operations Officer
Location: All Nigeria
Last update:

Ad description



  • Establish and promote underwriting best practices
  • Focus on underwriting profitability
  • Responsible for the Life & Non-Life underwriting units of the company
  • Responsible for the retail processing, technology and actuarial units of the company
  • Responsible for planning and directing all underwriting procedures.
  • Directs the various underwriting function of the organization including Individual Life, Group Life, Non-Life and Health
  • Develops long-term underwriting strategies and directions for the company, and sets specific goals and policies for underwriting operations.
  • Determines product mix and target markets for the company. Drives marketing and distribution strategies for the company
  • Products development, pricing and profitability analysis
  • Responsible for the actuarial valuation of both the Life and Non-Life books of the business


  • Manage end to end underwriting and transactional operations of the company
  • Establishing disaster recovery site and implementing the business continuity plan in co-ordination with the Business
  • Oversee policy servicing, new business processing and co-ordination of the back-office processing teams
  • Executing special projects for automation and outsourcing as well as management of new business centres for transactions processing
  • Coordinate and maximize the impact of the insurance service and support functions for the company (customer service, loss control, claims, etc.)
  • Design, implement and superintend the company’s Customer Services Operations


  • Succession Planning
  • Coaching, Mentoring and Facilitation of Training Programmes
  • Other roles as may be assigned by the company

Key Skills:

  • The Chief Underwriting Officer will serve as a member of executive management. The individual shall be responsible for the design, execution and monitoring of the organisation’s underwriting goals as defined in its strategic document.
  • The Chief Underwriting Officer shall also be the head of the Operations and Technology units of the company. This individual shall lead a fairly strong but youthful team of underwriters and operations personnel.
  • The Chief Underwriting & Operations Officer shall be primarily responsible for achieving the underwriting performance objectives of the company.
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