Chief Operating Officer

Job opening: manufacturing, operations jobs, jobs in Nigeria

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Chief Operating Officer
Location: All Nigeria
Last update:

Ad description

Job Description:

  • The Chief Operating Officer (COO) is responsible for the management of core business operations, including lending, product development, marketing, policy development, and application of internal controls.
  • S/he will ensure that FINCA Nigeria is competitive, and that outreach and profitability performance targets are met.
  • The COO is responsible for ensuring that core business personnel are adequately trained and operate at a high standard of technical competency.
  • The COO also ensures that FINCA Nigeria implements responsible lending and savings practices. As a member of the Management Team, s/he shares responsibility for the overall performance and activities of FINCA Nigeria, and participates in making decisions on strategic issues.

Responsibilities:

  • Guides and directs management in the development, production, promotion, and financial aspects of the organization's products and services.
  • Directs the preparation of short-term and long-range plans and budgets based on broad organizational goals and growth objectives.
  • Oversees executives who direct department activities that implement the organization's policies.
  • Implements programs that meet organizational goals and objectives.
  • Creates the structure and processes necessary to manage the organization's current activities and its projected growth.
  • Maintains a sound plan of corporate organization, establishing policies to ensure adequate management development and to provide for capable management succession.
  • Develops and installs procedures and controls to promote communication and adequate information flow within the organization.
  • Supervises design of hardware and software systems to assist in the smooth and efficient flow of information.
  • Establishes operating policies consistent with the chief executive officer's broad policies and objectives and ensures their execution.
  • Evaluates the results of overall operations regularly and systematically and reports these results to the chief executive officer.
  • Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
  • Ensures that all organization activities and operations are carried out in compliance with regulations and laws governing business operations.

Supervisory Responsibilities:

  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements:

Education and/or Experience:

  • Master's degree in Business Administration, Management, Finance, Economics or related field, or equivalent work experience is required.
  • 5-year experience minimum in comparable positions in terms of responsibility in banking or microfinance in an operations line-management role. Prior experience as a member of a senior management team is desirable.
  • Experience in credit origination and credit risk assessment, business experience in (a) micro lending, (b) small enterprise lending, (c) rural & agriculture lending. Experience in deposit mobilization and delivery channel development a plus.
  • Experience in developing and implementing strategic/operational plans for financial institutions.
  • Excellent organizational, planning, analytical and problem-solving skills.
  • High level of customer service and strong willingness to work in the field.
  • Strong business management and negotiation skills.
  • Experience managing and motivating a large staff.
  • Excellent interpersonal, communication and training skills.
  • Excellent technical report writing skills and computer literacy.
  • Adaptability to challenging environments, country or regional experience is a plus.

Language Skills:

  • Fluency in English and local language(s) required.

Key Deliverables:

  • Develop, modify, and implement credit and savings products.
  • Hire, supervise, and train credit and savings related staff.
  • Together with the CEO and the CFO, direct the preparation of the operations plans and budgets.

Travel Requirements:

  • Availability for domestic travel (up to 30%), and international travel (10%).

Physical Demands:

  • Ability to travel in economy class when traveling by air or rail.

job.naij@gmail.com
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