Job Vacancy at MTN Nigeria

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Job Vacancy at MTN Nigeria
Location: All Nigeria
Last update:

Ad description

MTN Nigeria is part of the MTN Group, Africa's leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt.

Job Title: Enterprise Availability Engineer


Job Field
Engineering, Technical, ICT, Computer

Job Description     
Production and maintenance of an appropriate and up-to-date Availability Plan, which reflects the current and future needs of the business
Production and maintenance of an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business
Provide advice and guidance to all other areas of the business and IT on all availability, capacity and performance related issues
Ensure that service performance achievements meet or exceed all of their agreed performance targets, by managing the performance and capacity of both services and resources
Assist with the diagnosis and resolution of performance- and capacity-related incidents and problems
Assess the impact of all changes on the Capacity Plan, and the performance and capacity of all services and resources
Modeling capacity forecasts using systems and business metrics
Managing workload assignments across environment achieving optimal performance.
Performing second level problem determination using monitoring and data collection tools in capacity related disciplines
Analyzing performance data identifying bottlenecks and recommending alternative resolutions
Producing ad hoc resource usage reports and analysis
Initiates and develops concepts to identify system and application performance issue from planned changes to the environment prior to their move to production.
Identify production capacity risks in time to avoid service interruption or degradation

Job Condition     
Normal MTNN working conditions
May be required to work extended hours  

At least 4 years of relevant technical IT experience
BMC ESM tools
Any other ESM or capacity and performance management tool knowledge will be added advantage
At least 2 years of IT availability management
At least 2 years of performance testing and capacity planning work experience in a technical disciplines
Good understanding of methodologies and the impact of the technology in question ITIL Certificate preferred
Broad understanding of platforms (ESM), associated products and common IT management process

Training in UNIX fundamentals and scripting
ESM Tool training
Business Analysis
Capacity Management

Minimum Qualification     
BSc, BTech, BEng, HND or BArch


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