RELATIONSHIP MANAGEMENT OFFICER

Job opening: human resource jobs, jobs in Victoria Island, Lagos, Nigeria

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RELATIONSHIP MANAGEMENT OFFICER
Suggested salary: NGN 96,000
Location: Victoria Island, Lagos
Last update:

Ad description

Job Description
• Continuously source for new business opportunities and liability generation
• Identify customer needs and proactively seek to provide
products/services to meet the identified needs
• Review applications for customer service and make appropriate recommendations
• Manage assigned customer portfolio and monitor the quality of
existing customer service relationships on a continuous basis
• Analyze and screen applications for customer based on the product
and service procedures
• Regularly contact customers via telephone calls and physical
marketing visits to obtain feedback on service quality and customer
satisfaction levels
• Perform other duties as may be assigned by Management or supervisor
Skills / Competence Required
• Proficiency in MS Office suit- Excel spread sheet, power point etc
• Deposited liability generation
• Credit knowledge
• Analytically
• Basic customer service orientation
• Good communication and interpersonal skills
• Good customer service skills
• Good problem solving skills
• Good documentation and record keeping
• Good reading and listening skills
• Good dress sense

Educational Qualification
• HND Graduate only (Minimum Lower Credit)
• NYSC Certificate or exemption letter
• Must reside in Lagos
• Experience in customer relation management the consulting industry
will be an added advantage

HOW TO APPLY: Only interested and suitably qualified applicants should
submit their application to the email address hr_ignitlyte@yahoo.com OR send Names, Phone No, Location, Email address and Qualification to the HR on
NOTE: The subject of the email should be “RELATIONSHIP MANAGEMENT"
hr_ignitlyte@yahoo.com
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IGNITLYTELTD IGNITLYTELTD (27)
Nigeria

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