Customer service representative

Job opening: human resource jobs, jobs in Lagos Mainland, Lagos, Nigeria

Share on
customer service representative
Suggested salary: NGN 45,000
Location: Lagos Mainland, Lagos
Last update:

Ad description

1) Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.

2) Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

3) Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

4) Check to ensure that appropriate changes were made to resolve customers' problems.

5) Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments.

6) Refer unresolved customer grievances to designated departments for further investigation.
ATTENTION! Do not make any advance payments to any seller on Mobofree, not even for delivery! You may get scammed by unfair seller. Please report abuse to help us stop scam! To keep yourself safe, make sure to follow our Safety tips!

Social comments

Similar ads

CUSTOMER SERVICE ASSISTANT

CUSTOMER SERVICE ASSISTANT

be doing? Making sure every customer who comes through the door leaves happy, a customer service assistant provides help and advice whenever they can. Answering queries and offering information, this job involves a lot of interaction with the general...

CUSTOMER SERVICE REPRESENTATIVE

Customer Service Representative Job Responsibilities: Serves customers by providing product and service information; resolving product and service problems. Customer Service Representative Job Duties: Attracts potential customers by answering p...

Customer Service Representative

Job Details Responsible for acting as a liaison between customers and company. Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries. Primary responsibilities: Use telephones to reach out to...

Customer Service Representative

Customer Service Representative Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Main...

Customer Service / Call Cente

Answer phones and respond to customer requests.Sell product and place customer orders in computer system.Provide customers with product and service information. Upsell products and services.Transfer customer calls to appropriate staff.Identify, re...

Human Resource Representative

Human Resources Manager Job Duties: Maintains the work structure by updating job requirements and job descriptions for all positions. Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling ma...

Customer Care Executives

SKYECARER INTERNATIONAL is a manufacturing company which engage in the production and importation of leather works eg shoes,bags,belts,chairs,tables etc.Due to the expansion, the company requires a competent and self-motivated individual to fill the...

customer relationship manager

Effectively manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate,...

More on MoboFree

Posted by
dsmconsult dsmconsult (55)
Nigeria

3 ads posted

MoboFree trust level
User is a member for at least 90 days
08026891803
Tell seller that you found ad on Mobofree.com!
Please read safety tips
  • Never pay ANYTHING before purchasee
  • Try to meet at a safe, public location
  • Check the item before you pay money for it
Contact seller
Contact seller







Report

Latest activities