Customer relationship manager

Job opening: human resource jobs, jobs in Lagos Mainland, Lagos, Nigeria

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customer relationship manager
Suggested salary: NGN 100,000
Location: Lagos Mainland, Lagos
Last update:

Ad description

Effectively manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
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Posted by
IdyHarry IdyHarry
Nigeria

6 ads posted

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