Customer Care Executives

Job opening: human resource jobs, jobs in Lagos Island East, Lagos, Nigeria

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Customer Care Executives
Suggested salary: NGN 120,000
Location: Lagos Island East, Lagos
Last update:

Ad description

SKYECARER INTERNATIONAL is a manufacturing company which engage in the production and importation of leather works eg shoes,bags,belts,chairs,tables etc.Due to the expansion, the company requires a competent and self-motivated individual to fill the position of a customer care executives.
JOB DESCRIPTION/RESPONSIBILITIES
(1) Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
(2) Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
(3) Follow up to ensure that appropriate actions were taken on customers' requests.
(4)Refer unresolved customer grievances or special requests to designated departments for further investigation.
QUALIFICATION:Minimum of O.N.D .offer closes on 27th JUNE,2015
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JAMESBENSON JAMESBENSON (59)
Nigeria

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