Branch manager

Job opening: human resource jobs, jobs in Ikeja, Lagos, Nigeria

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Branch manager
Suggested salary: NGN 160,000
Location: Ikeja, Lagos
Last update:

Ad description

• To efficiently, effectively and profitably manage the branch Responsible for ensuring that the branch as a channel is delivering results and delivering the right customer experience.
• Develop and implement Regional/ cluster strategies and plans to achieve success
• Ensure smooth implementation of agreed country specific strategies in order to accelerate business profitability of branches.
• Help to accelerate the effectiveness of sales and relationship management at the branches and
• Setting, monitoring and delivering the business goals against the strategy of and Integrated Distribution.
• Organize and hold monthly MPR Sessions to access branch sales performance
• Define and agree all sales volume objectives for Branches within the cluster.
• Hold regular sessions with BMs to quickly address all branch related issues.
• Develop and implement strategies and plans to achieve all service objectives in branches.
• Ensure the controls and monitoring plans are adequate, practical and appropriate for the Branch network.
• Manage the resolution of any compliance breaches or exceptions highlighted by the business monitoring performed within their business.
• Build and develop high performing teams.
• Identify and develop talent within the branches.
• Ensure adequate coaching and training of branch staff.
Relationship Management:
• Create ownership to agreed strategies and business goals.
• Mobilise the workforce to achieve these common goals
• Ensure all relevant units are coordinated throughout change processes to get positive impact. Determine performance standards and directions.
• Plan and review staffing requirements to match workflow with the branch operations function
Qualifications & Skill:
• Minimum 3 years in a leadership/managerial role in sales area with proven abilities
• Strong analytical, problem solving and operational skills
• Ability to manage result deliverables within strict time and resource constraints
• Process good communication and interpersonal skills with an ability to lead and motivate staff
• Judgement is required to ensure that the right systems and procedures are selected and resources are allocated effectively
• Ability in leading the Branch channel toward the direction of customer focus, empower the local staff and the team work
• Experienced in leading and driving change.
• forward their resume to reputable company in Lagos not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer.
• At the core of the Group's people strategy is our focus on employee engagement.
• Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture.
• We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved.
• To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.
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