S&S Hotels and Suites Job in Lagos for a Front Office Supervisor

Job opening: hotel, travel jobs, jobs in Nigeria

Share on
S&S Hotels and Suites Job in Lagos for a Front Office Supervisor
Location: All Nigeria
Last update:

Ad description

S&S Hotels and Suites Job in Lagos for a Front Office Supervisor

S&S Hotels and Suites remain the hotel of choice for the business traveler who requires a convenient central location offering a welcome haven that feels like a second home and the unrivalled services personified by the warmth and dedication of our staff, as well as the discerning leisure traveler
seeking the captivating dining and limitless nightlife destinations within walking distance of the hotel.

Described as an urban oasis, this luxury boutique hotel nestled in the heart of Victoria Island, the business capital of Lagos, offers unique style, spacious guestrooms and suites and especially gracious services that make it an ideal getaway spot for business and leisure travelers alike.

We are recruiting to fill the position below:

Job Title: Front Office Supervisor

Location:
Lagos

Summary
  • As a front office supervisor you will be a role model, sharing your expertise and continually inspiring the front office team.
  • You will also ensure hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements.
Duties and Responsibilities
  • Ensure Outstanding customer care at all times.
  • Maintains a friendly, cheerful and courteous demeanour at all times.
  • Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
  • Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Performs other duties as assigned, requested or deemed necessary by management.
  • Ensure Front office log book and hotel log book is always updated and actioned upon.
  • Ensures safety by following guest check in and security procedures and reporting suspicious activity to security or manager.
  • Participate in hotel committees and task force assignments.
  • Assist all departments in servicing the guests during high volume periods.
  • Adhere to company credit limit / floor limit policies.
  • Allocate rooms to expected arrivals after checking the guests preferences and special requests.
  • Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
  • Cross Check all billing instructions to make sure they are correctly updated
  • Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
  • Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
  • Supervise daily shift process ensuring all team members adhere to standard operating procedures.
  • Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
  • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
  • Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
Prerequisites:
  • A positive attitude and excellent communication skills.
  • Experience of motivating and leading a winning team.
  • Ability to remain calm whilst under pressure.
Education
  • Degree or Diploma in Hospitality Management is an asset or Graduates Bachelor's Degree and/or Diploma in Hotel or other related field.
  • Computer Knowledge and experience in MS office programs.
Experience
  • Minimum 2 to 3 years work experience as Front Office Associate / Front office cashier in a hotel.

How to Apply
Interested and qualified candidates should send their Applications and CV's to:

Note: Candidate are not allow to call, candidate will contacted after the CV's review.

Application Deadline  25th April, 2016.


ATTENTION! Do not make any advance payments to any seller on Mobofree, not even for delivery! You may get scammed by unfair seller. Please report abuse to help us stop scam! To keep yourself safe, make sure to follow our Safety tips!

Social comments

Similar ads

 Career Opportunity at Starwood Hotels & Resorts Nigeria

Job Category: Admin, Ngo, Banking and Finance Jobs In Nigeria Experience 5 year(s) Location Nigeria Le Meridien Ibom Hotel & Golf Resort Four Points by She...

Front Desk Officer/Receptionist

Job Description: A Front Desk Officer is responsible for offering support towards office and administrative position in the front portion or front desk of a business organization.2. the company. Responsibilities: Answer the incoming calls. Providing...

OFFICE CLEANER URGENTLY NEEDED

10 MALE/FEMALE OFFICE CLEANERS NEEDED URGENTLY IN "Four Seasons Hotel Firenze" ITALY SALARY: (400.00 EUR = 92,870.31 NGN) plus free Accommodation, Medicals, Work Transport Processing fee:#50.000.00 Only plus free Flight ticket MODE OF PAYMENT:Via GT...

HOTEL JOB VACANCIES

Hotel Job Vacancies at Westwood Hotel Ikoyi  The Westwood Hotel Ikoyi has a rich history. The first multi-storey building in the whole of West Africa, a landmark of remarkable reputation, the building, or Ile gogoro (Yoruba for 'very tall house')...

eny position job

am loking for any job todo

HOTEL MANAGER JOB IN AKWA IBOM

A reputable Hotel located in Akwa Ibom State is currently seeking to employ suitably qualified applicant to fill the position below: Position : Hotel Manager Location: Akwa Ibom Qualifications Diploma in Hotel Management, or B.Sc/HND i...

TICKETING ASSISTANT JOB VACANCIES AT JOTNA NIGERIA LIMITED

Ticketing Assistant Job Vacancies at Jotna Jotna Nigeria Limited with more than 45 years experience in business in Africa is the largest importer of plastic raw materials and manufacturer of preforms and caps in Nigeria. The group also operates on...

FRESH JOB VACANCIES IN A FIVE-STAR HOTEL

Fresh Job vacancies in a five-star hotel in Abuja  A five-star hotel in Abuja requires candidates with suitable qualifications for the following positions: Position:   SALES AND MARKETING OFFICERS Reporting to the Sales and Marketing Manager...

More on MoboFree

Posted by
Jobzilla_NG Jobzilla_NG
Nigeria

505 ads posted

MoboFree trust level
Has a confirmed email
User is a member for at least 90 days
0000000
Tell seller that you found ad on Mobofree.com!
Please read safety tips
  • Never pay ANYTHING before purchasee
  • Try to meet at a safe, public location
  • Check the item before you pay money for it
Contact seller







Report

Latest activities