Receptionist

Job opening: hotel, travel jobs, jobs in Nigeria

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Receptionist
Location: All Nigeria
Last update:

Ad description

Responsibilities:

  • Answering the telephone
  • Dealing with telephone enquiries or referring them to the relevant member of staff
  • Greeting visitors and directing them to the appropriate person or staff member
  • Answering face-to-face enquiries and providing information when required
  • Issuing security passes and maintaining visitor records
  • Keeping the waiting area (in a doctors or dentists surgery) tidy and providing reading material for waiting visitors
  • Taking payments
  • Receiving and sorting post
  • Providing refreshments for visitors, patients or clients
  • Sending emails and making telephone calls
  • Booking rooms
  • Maintaining patient records
  • Organizing travel arrangements
  • Managing the switch board
  • Organizing meeting times/ meeting rooms
  • Acting as the initial contact for interviewees
  • Undertaking basic bookkeeping

Qualifications:

  • B.Sc, B.A Hons, OND and HND from relevant disciplines a secretarial qualification will always be a huge advantage for getting this receptionist job as well a qualification in IT or computing
  • Qualification in a foreign language is also an advantage

Skills:

  • A polite and courteous manner regardless of the situation
  • The ability to deal calmly with difficult customers or visitors
  • Excellent verbal and written communication skills
  • The ability to keep calm under pressure
  • Efficiency and excellent organizational skills
  • The ability to balance conflicting demands
  • A commitment to and knowledge of the organization and its work
  • Basic IT skills
  • Word processing abilities
  • The ability to work telecommunication systems (telephones, fax machines, switchboards etc)
  • The ability to make people feel at ease
  • The willingness to go the extra mile even at busy times
  • The ability to work under own initiative
  • Excellent interpersonal skills
  • A smart, neat appearance

job.naij@gmail.com
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