Hotel Bar Staff

Job opening: hotel, travel jobs, jobs in Surulere, Lagos, Nigeria

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Hotel Bar Staff
Suggested salary: NGN 100,000
Location: Surulere, Lagos
Last update:

Ad description

Objectives
To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere to all of our customers, with the key aim of retaining and attracting new customers.

Main Responsibilities
Deliver excellent customer service, at all times
Serve and present beverages, quickly and efficiently, meeting our standards
Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times
Keep up to date with current promotions and new products
Make customers aware of offers on our great food and drink range
Speak to customers to ensure that they are satisfied with their meals
Maintain personal knowledge by completing in-house training and workbooks
Always adhere to all company policies and procedures and licensing laws
Be involved and contribute at team meetings
Carry out instructions given by the management team and head office

Personal Specification
Customer focus
Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere
Remain calm, patient and polite, if receiving customer feedback
Be helpful and go out of your way to help our customers

Drive
Be confident and self-motivated
Demonstrate a passionate commitment to the business
Welcome and embrace change, with a positive attitude
Be able to work unsupervised in a busy environment
Be able to prioritise duties

Personal integrity
Be honest and reliable
Be trustworthy and respectful
Be immaculately dressed
Maintain excellent time-keeping and attendance
Be professional at all times

Team-work
Always be a good team player
Build and maintain good relationships with all team members
Work together with the team to ensure that the pub is the best it can be
Be willing to take on jobs to balance the team workload
Be able to communicate well with people of all levels

Qualifications/Requirements
OND/HND/Bsc
Age should not be more than 37
Qualified/Interested Candidates should forward their CV to: email
Apply ONLY if you meet the specifications provided above.
Only shortlisted candidates will be contacted.

Please Note:
Kindly include your name, and the job title in your email subject line.
Kindly note that all applications will be processed electronically.
No physical visits or hard copies applications will be included at this stage of the process.
All enquiries should be made via the provided email address.

Deadline:
Application closes on 30th November, 2015
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