Hotel management

Job opening: hotel, travel jobs, jobs in Lagos Mainland, Lagos, Nigeria

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hotel management
Suggested salary: NGN 85,000
Location: Lagos Mainland, Lagos
Last update:

Ad description

Manage and maintain all year or seasonal
lodging facilities.
Observe and monitor workers' performance to
make sure that company rules and
procedures are being followed.
Confer and cooperate with other department
managers to coordinate hotel activities, such
as weddings.
Answer questions about hotel policies and
services. They also resolve customers
Arrange telephone answering service, mail
delivery, and answers customers questions
about area.
Use computers to order food and beverages,
or prepare reports.
Purchase supplies or services from outside
vendors, such as laundry, repair, and trash.
Inspect hotel for cleanliness and appearance.
Coordinate front-office duties and resolve
Greet and register guests.
Show, rent, or assign rooms or cabins.
Collect payment and record money earned
and spent.
Receive and process advance payments.
They usually send out letters to confirm that
they have received payment. They may return
checks if space is not available.
Interview and hire staff.
Assign duties to workers and schedule shifts.
General Activities
Inspect hotels to gather information and
monitor surroundings and decide what needs
to be done.
Communicate with other managers to plan
large events. May negotiate with managers
about whose staff will help with projects.
Make decisions and develop plans for how to
manage hotel.
Analyze financial information on computer
and create reports for owners.
Handle money and record payments onto
computer. Computers allow managers to
know how much money is earned daily or
Identify staffs' actions and evaluate whether
it meets hotels' standards.
Estimate the number of rooms needed for
special events. Managers may monitor the
number of open rooms when renting to non-
event customers.
Answer customers' questions, make them feel
at home, and build on-going relationships.
Update what they know about community and
help customers understand what they can do
in the area.
Schedule work activities and communicate
duties and hours to staff. Coach staff on how
to do the job and motivate them to finish
Coordinate front desk staffs' work, and build a
team environment.
Interview applicants and judge the quality of
their skills to staff various positions in hotels.
Perform general physical activities and
administrative tasks when delivering mail or
answering phones.
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