Ticketing and Reservation Officer

Job opening: hotel, travel jobs, jobs in Lagos Mainland, Lagos, Nigeria

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Ticketing and Reservation Officer
Suggested salary: NGN 120,000
Location: Lagos Mainland, Lagos
Last update:

Ad description

Job Details:

1. Handling ticketing & reservations for customers

2. Broad knowledge in Airline Fare rules, Ticket cancellations & refunds. Understands Amadeus.

3. Experience with dealings in Hotel reservations

4. Carry out all follow-up procedures pertaining to customers travel ie. reconfirmation of airline tickets, tour
bookings & confirmation bookings/reservations etc

5. Maximise sales and revenues by booking and ticketing return journeys, selling holiday packages and other travel related products and services

6. Client relationship management

7. Report daily to Travels & Tours Manager and give reports on day to day activities.

8. Travel requests processing

9. Market the Travels & Tours Services rendered by the company to the clients

10. Increase Clientele & Revenue for the company

11. Ensure tickets are issued correctly within 5 minutes of approval

12. Ensure all tickets have been duly posted and invoice or receipts issued for cash transactions

13. Handle All other duties as assigned by line Manager/Management.

14. You will ‘ideally’ be educated to OND, HND or DEGREE level and may also be required to hold any other qualifications relevant to Travel, Tours, Visa and Immigration Consultancy.

15. Must be able to work to tight deadlines even when under pressure, whilst still being able to provide a high level of customer service.

16. An interested applicant should send their CV, a cover letter
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Nigeria

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