Reservations Agent

Job opening: hotel, travel jobs, jobs in Lagos Mainland, Lagos, Nigeria

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Reservations Agent
Location: Lagos Mainland, Lagos
Last update:

Ad description

As Reservations Agent your Key Responsibilities include:
To answer all incoming Reservation inquiries, by telephone or email, in a timely manner, to the agreed departmental standard, and wherever possible to convert them to bookings. To give a polite and friendly response to all incoming telephone inquiries.
To maintain accurate filing systems for all correspondence within the department, and ensure all filing is completed daily. To perform general office duties such as photocopying, faxing and filing. To be fully aware of and adhere to the Hotel’s credit policy and procedures. To build up a good rapport with customers / regular bookers on the telephone to encourage future loyalty and business opportunities.
To ensure a high degree of personal skills, accuracy and attention to detail, and a positive attitude.
To perform as part of a team, assisting colleagues where necessary and carrying out other relevant duties as requested by the Reservations Manager.
The Experience & Qualifications required: Excellent Customer Service skills, Team worker, Excellent Communication skills, High attention to detail, Ability to prioritise and organise workload, Minimum of SSCE result.
We are keen to welcome applications from all sectors of society as appointments are based purely on merit
If you feel that you have the experience, qualifications and skills to be Reservations Agent then apply by calling the Aaaistant HR Manager's number listed below.
ATTENTION! Do not make any advance payments to any seller on Mobofree, not even for delivery! You may get scammed by unfair seller. Please report abuse to help us stop scam! To keep yourself safe, make sure to follow our Safety tips!

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Tehilah27 Tehilah27 (28)

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