Ticketing And Reservation Officer

Job opening: hotel, travel jobs, jobs in Lagos Island East, Lagos, Nigeria

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Ticketing And Reservation Officer
Suggested salary: NGN 90,000
Location: Lagos Island East, Lagos
Last update:

Ad description

What makes you tick in your profession?
Rewarding remuneration
Excellent work conditions
Or just an environment that supports your career all through...
Whichever be your pick be sure that joining this firm puts your career on a pedestal of greatness, fulfillment and explosive impact in your field! Apply today.
Responsibilities:
Efficiently handle customers and their queries achieve personal targets and contribute to the overall team revenue, yield and volume targets.
Ability to read, analyze and interpret travel industry information, technical procedures, government regulations or travel reservation instruction.
Is fully informed and stays abreast of all airline rules and regulations, international tariffs, and other industry requirements and accurately applies this information when making reservations or answering internal and external clients questions.
Exceeds client expectations while completing complex travel arrangements with air, hotel, and other travel-related vendors offering an array of lowest and alternate fares to best meet the needs of the specific customer/traveler.
Handle queries including re-issues and refunds in a timely manner.
Accurately Price air schedules and provides air quotes and recommendations.
Establish strong relationships with clients and vendors.
Support the team in creative development with unique ideas for events and travel packages.
Qualification and Requirements:
BSC/HND in any related field.
Must have IATA/ UFTAA Foundation Diploma.
Good knowledge of the BSP (billing settlement plan ).
Must be highly Amadeus, and familiar with current software packages such as Microsoft Word and Excel.
Possession of 3-5 years working experience in reservations and ticketing role for an IATA recognized travel agency
Proficiency in the use of Amadues
Ability to speak in a professional manner to internal and external clients while fulfilling job duties.
Excellent written and verbal communication skills.
Must be able to render excellent Customer Service.
Ability to send professional written correspondence to customers via text and emails.
Ability to work under pressure and short lead times.
Must be well groomed and show a high degree of confidence
Must live around victoria island.
send your cv to Scottnpears.hr@gmail.com
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scottnpears scottnpears (27)
Nigeria

6 ads posted

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