Front Desk Officer/Receptionist

Job opening: hotel, travel jobs, jobs in Nigeria

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Front Desk Officer/Receptionist
Location: All Nigeria
Last update:

Ad description

Job Description:

  • A Front Desk Officer is responsible for offering support towards office and administrative position in the front portion or front desk of a business organization.2. the company.

Responsibilities:

  • Answer the incoming calls.
  • Providing information to clients or all those people who will call in the office or visit the office premises.
  • Provides all kinds of clerical and administrative support.
  • Is responsible for maintaining cleanliness in the front desk area.
  • Answering the queries of all those people who call in the organization or information seekers about the business.
  • Receive all the important messages and pass them on to the required authorities.
  • Honoring and greeting people who enter the organization and communicate with them in a pleasing manner along with a positive attitude.
  • Maintaining a record of appointments and coordinate those to the right people in the office.
  • Have knowledge about the business status of the organizations for which he/she is rendering the service.
  • Provide excellent customer services at all times and ensure customer satisfaction.
  • Greets and welcome guests in a friendly and professional manner.
  • Provide information regarding rooms and make room assignment according to customer requests.
  • Perform check-in and check-out of guests.
  • Make room reservations, cancellations, confirmations and registrations based on guest requests.

Requiremennts/Skills:

  • Highly skilled in greeting, registering, and assigning rooms to guests.
  • Proven ability to assist guests with room booking, changing and cancelling reservations.
  • Adept at computing bills, collecting payments, and making change for guests.
  • Hands-on experience in keep records of room availability and guests’ accounts, manually and by means of computers.
  • Well versed in performing simple bookkeeping activities including balance of cash accounts.
  • Should possess a BSc in Business Administration or any related field.

job.naij@gmail.com
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