Engineering Job at Ascentech Services Limited

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Engineering Job at Ascentech Services Limited
Location: All Nigeria
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Ad description

Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top of the line executive recruitment and selection services.

Job Title: Engineer Onsite Technical Support

Location 
Rivers

Job Field
Engineering, Technical, ICT, Computer

Job Responsibilities
Manage incidents; respond to requests for technical assistance in person, via phone & email
Responsible for supporting post-sales customer activity remotely and onsite
Responsible for carrying out detailed site survey & maintain proper documentation
Perform installation and implementation and network integration at customers’ site
Promptly investigate, resolve & report any incidents, errors, events or deviations
Ensure installations, maintenance & troubleshooting is carried out within agreed OLA
Responsible for resolving concerns on signal strength, signal to noise radio and similar parameters in accordance with the company’s approved standard
Share insight and appropriate action against bandwidth consumption, virus infection and security threats
Track and route problems and requests and document resolutions
Prepare daily activity reports
Inform management of recurring problems

Knowledge and Skills
Proficient in Wi-Fi, WiMAx, LTE, TCP/IP, WLAN, Ethernet, LAN, WAN, Devics, Network Level Troubleshooting, Computers, OS & Application level, Analytical, Internet & Tech savvy, Customer focused, Team Player.

Qualifications
HND, Bachelors’ degree in Electrical, Electronics, Computer, Communications/InfoTech and MUST have completed NYSC. Candidates should have at least 1 to 3 years of experience in a similar profile

Qualified Persons should forward CV to efe.opia@ascentech.com.ng

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