Relationship Officer/Graduate Trainee

Job opening: customer service jobs, jobs in Nigeria

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Relationship Officer/Graduate Trainee
Location: All Nigeria
Last update:

Ad description

Responsibilities:

  • Ensuring transactions are booked in good time by liaising with the Underwriting Unit
  • Ensuring customer due diligence in obtaining the required documents for each transaction
  • Offering Convenience and Personalized Service and products to our discerning customers
  • Following up prompt claim settlement in order to delight our customers
  • Initiate sales and marketing activities, including phone calls, e-mails, and face-to-face meetings, designed to identify and engage prospective new customers
  • Arrange meetings with prospective clients and maintain long term client relationships
  • Increase customer satisfaction and service quality as per established standards
  • Work with the Credit Risk team to provide insurance cover for collaterals customers
  • Ensure proper tracking of income, investigates receivables and escalates payables (claim settlement)
  • Solicit referrals from other parts of the group as well as business referrals to other business units from customers and sales personnel

job.naij@gmail.com
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