Relationship Manager

Job opening: customer service jobs, jobs in Nigeria

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Relationship Manager
Location: All Nigeria
Last update:

Ad description


  • Build and maintain strategic relationships with the top tier employees by having a deeply rooted relationship with liaison officers, HRs, Managers and Union executives.
  • Encourage and foster new business ideas and innovations.
  • Develop a robust understanding of the various employers and their relevant industries, with the aim of providing excellent tailored services to them.
  • Aggressively grow the market share in value (AUM) & numbers (RSA PINs)
  • Drive comprehensive compliance to Pension Reform Act 2014 and PenCom regulations by all employers on our record.
  • Hold periodic interactive sessions and presentations through physical visit and telecommunication channels.
  • Organize and host periodic mobile services to clients in diverse locations.
  • Provide clients with various mechanisms to appraise the organization’s services.
  • Tracking consistent monthly remittance of pension obligations by employers.
  • Prompt provision of correct contributions schedules to enable upload of pension remittances.
  • Ensure timely delivery of client statements.
  • Ensure consistent follow up on all clients’ documentations.

Desired Qualities


  • Minimum of a Bachelor’s degree in any social science.
  • 1-3 years relevant experience.
  • Good background in ICT.
  • Experience within the financial services industry with proven track record of significantly exceeding expectations and targets.
  • A master’s degree will be an added advantage.


  • Communications & Influence
  • Planning & Organizing
  • Taking Responsibility/Leading/Supervising
  • Honesty and Integrity
  • Self Confidence
  • Openness & Flexibility
  • Great Team Player
  • Result Oriented
  • Product and Service Knowledge
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