Petroleum Product Support Sales Manager

Job opening: customer service jobs, jobs in Nigeria

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Petroleum Product Support Sales Manager
Location: All Nigeria
Last update:

Ad description

Responsibilities:

  • Manage Petroleum Product Support Sales Representatives (PSRs) to increased growth in customer satisfaction, market share, and profitability.
  • Coach and assist PSRs to increase sales.
  • Maintain open communication between Sales, Parts and Service Divisions in the promotion of added value to our customers.
  • Research, create and implement annual marketing plans with assistance from the marketing department.
  • Coordinate career path training for PSRs.
  • Help resolve customer issues.
  • Assist in maintenance of customer ownership database.
  • Keep management informed of current economic and customer trends and workloads.
  • Maintain benchmark levels of Parts and Service market share as measured by management.
  • Utilize and maintain customer information in CRM system.
  • Develop customer price estimates for parts and service repair work.
  • Travel as needed for business purposes.

Requirements/Skills:

  • Bachelor’s degree in related field is preferred, two to four years of prior experience in a related field, and/or a combination of both.
  • Minimum of 2 years’ experience managing people – with a proven track record of positive employee relations and staff development.
  • Experience in parts or service is preferred.
  • Experience in sales is needed – prefer experience in related field.
  • Ability to effectively communicate.

job.naij@gmail.com
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