Customer service representatives

Job opening: customer service jobs, jobs in Ibadan, Oyo, Nigeria

Share on
Customer service representatives
Suggested salary: NGN 120,000
Location: Ibadan, Oyo
Last update:

Ad description

Responsibilities:
- As customer service personnel, you will be expected to carry out the following responsibilities:
- Resolves customer complaints via phone, email or other means as directed.
- Attend to walk in and phone in customers and resolve enquiries and or queries.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Close sales deals and follow through to delivery stage.
Give customers feedback on requests and enquiries.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Attempts to persuade customer to reconsider order cancellation.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Meet sales weekly or monthly targets as stipulated.
- Contributes to team effort by accomplishing related results as needed.
.
Skills:
- Professional appearance
- Fast learner
- Demonstrated selling skills
- Good communication and interpersonal skills
- Team player
- Excellent telephone etiquette
.
Experience:
- 1 year experience in customer service.
Qualification: BA/BSc/HND/ND
Upload your cvs to mygraduatecareer@gmail.com
NB: YOU MUST RESIDE WITHIN OYO STATE
ATTENTION! Do not make any advance payments to any seller on Mobofree, not even for delivery! You may get scammed by unfair seller. Please report abuse to help us stop scam! To keep yourself safe, make sure to follow our Safety tips!

Social comments

Similar ads

Customer Service Representative

Multistream Golden Resources Ltd; a newly rebranded organization in Ibadan into Human Resources, Branding and Packaging, Business Development and Training is currently recruiting Graduates to fill in the position of Customer Service Representative. J...

customer service officer

This is a newly established organization that needs the service of a customer care officer with minimum qualification of SSCE and above.

Customer Care Representative

EZ37 Solutions is a Management and Human Resource Consulting and Training firm that provides professional, tailor- made, organisational development and manpower solutions. Job Title Customer Care Representative Location  Oyo Job Field Customer Car...

Front desk manager

Golden Heritage Resources located in Ibadan Oyo state, Nigeria is urgently in need of a front desk manager for immediate employment. Qualification: ND, NCE, HND, BSC. Must have good communication skill. Ability to work under pressure. Must be compute...

More on MoboFree

Posted by
Anonymous
07087969909
Tell seller that you found ad on Mobofree.com!
Please read safety tips
  • Never pay ANYTHING before purchasee
  • Try to meet at a safe, public location
  • Check the item before you pay money for it
Contact seller
Contact seller







Report

Latest activities

+2 more events