Customer Care Representative

Job opening: customer service jobs, jobs in Yaba, Lagos, Nigeria

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Customer Care Representative
Suggested salary: NGN 60,000
Location: Yaba, Lagos
Last update:

Ad description

Customer Care Representative Job Description: Interact with customers to identify their business requirements. Develop business strategies to meet client needs and close sales. Provide client support services in timely, accurately and professional manner. Build positive and productive relationships with clients. Maintain existing client base and generate potential leads. Act as primary contact for any client inquiries and concerns. Analyze client issues and provide corrective actions. Obtain client feedback and recommend service improvements. Work closely with Managers to strengthen client relationships. Develop innovative approaches to improve client service efficiency. Develop quality service programs to ensure client retention and develop new business opportunities. Key skills: The ability to really listen to customers is so crucial for providing great service for a number of reasons. The best forward-facing employees in your company will work on having a deep knowledge of how your product works. Ability to use a positive and persuasive language Time management skill Job Qualification: Minimum of OND
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Nigeria

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