CUSTOMER SERVICE

Job opening: customer service jobs, jobs in Yaba, Lagos, Nigeria

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CUSTOMER SERVICE
Suggested salary: NGN 75,000
Location: Yaba, Lagos
Last update:

Ad description

Job details
Customer Service Representative Job
Responsibilities:
Serves customers by providing product
and service information; resolving product
and service problems.
Customer Service Representative Job
Duties:
Attracts potential customers by answering
product and service questions; suggesting
information about other products and
services.
Opens customer accounts by recording
account information.
Maintains customer records by updating
account information.
Resolves product or service problems by
clarifying the customer's complaint;
determining the cause of the problem;
selecting and explaining the best solution
to solve the problem; expediting
correction or adjustment; following up to
ensure resolution.
Maintains financial accounts by
processing customer adjustments.
Recommends potential products or
services to management by collecting
customer information and analyzing
customer needs.
Prepares product or service reports by
collecting and analyzing customer
information.
Contributes to team effort by
accomplishing related results as needed.
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Nigeria

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