CUSTOMER CARE REPRESENTATIVE

Job opening: customer service jobs, jobs in Yaba, Lagos, Nigeria

CUSTOMER CARE REPRESENTATIVE | Customer Service jobs Job opening at Yaba Lagos
CUSTOMER CARE REPRESENTATIVE | Customer Service jobs Job opening at Yaba LagosCUSTOMER CARE REPRESENTATIVE | Customer Service jobs Job opening at Yaba Lagos
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CUSTOMER CARE REPRESENTATIVE
Suggested salary: NGN 100,000
Location: Yaba, Lagos
Last update:

Ad description

Customer Care Representati
· Make and receive calls on behalf of the organization
· In charge of the companies social media (Facebook, twitter account etc.)
· Attend to customers inquiries/queries on company’s product
· Attracts potential customers by answering product and service questions
· Opens customer accounts by recording account information; Maintains customer records by constant update account information
· Acts as the first point of contact on behalf of the organization
· Resolves product or service problems by clarifying the customer's complaint
· Any other job assigned by management
Qualifications/Requirements:
· Minimum of HND/Degree in a relevant field
· Must have a good working experience of customer service & customer retention
· Good command of English language
· Good interpersonal skills
· Candidate must reside in Lagos
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