Customer service representative

Job opening: customer service jobs, jobs in Victoria Island, Lagos, Nigeria

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Customer service representative
Location: Victoria Island, Lagos
Last update:

Ad description

Customer Service Representative Job Duties:
Attracts potential customers by answering
product and service questions; suggesting
information about other products and services.
Opens customer accounts by recording account
information.
Maintains customer records by updating account
information.
Resolves product or service problems by
clarifying the customer's complaint; determining
the cause of the problem; selecting and
explaining the best solution to solve the problem;
expediting correction or adjustment; following up
to ensure resolution.
Maintains financial accounts by processing
customer adjustments.
Recommends potential products or services to
management by collecting customer information
and analyzing customer needs.
Prepares product or service reports by collecting
and analyzing customer information.
Contributes to team effort by accomplishing
related results as needed.
Customer Service Representative Skills and
Qualifications:
Customer Service, Product Knowledge, Quality
Focus, Problem Solving, Market Knowledge,
Documentation Skills, Listening, Phone Skills,
Resolving Conflict, Analyzing Information ,any interest person should send his or her details to the number provided below
ATTENTION! Do not make any advance payments to any seller on Mobofree, not even for delivery! You may get scammed by unfair seller. Please report abuse to help us stop scam! To keep yourself safe, make sure to follow our Safety tips!

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Posted by
Obatglobalconcept Obatglobalconcept (27)
Nigeria

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