Customer Service Representative

Job opening: customer service jobs, jobs in Victoria Island, Lagos, Nigeria

Share on
Customer Service Representative
Suggested salary: NGN 120,000
Location: Victoria Island, Lagos
Last update:

Ad description

Responsibilities:

Ensures and provides quality service to both internal and external customers.
Receives inquiries from and/or contacts the organization’s branch/regional offices to resolve a variety of order related issues.
Accesses the company’s internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports
Performs assigned system maintenance to various electronic order files.
Participates and provides expertise as a member of the customer service’s departmental team. The team's objectives are develop and recommend changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole.
Contributes to the development and maintenance of standards, policies and procedures regarding customer service
Regularly provides feedback on the soundness and effectiveness of the customer service department’s policies and procedures.
Facilitates the collection of competitive information in order to monitor business trends and opportunities.
Adheres to all corporate policies, guidelines and statutory requirements and recommends to senior management adoption and/or changes to policies and guidelines to reflect circumstances within the customer service area.

Requirements/Skills:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.
ATTENTION! Do not make any advance payments to any seller on Mobofree, not even for delivery! You may get scammed by unfair seller. Please report abuse to help us stop scam! To keep yourself safe, make sure to follow our Safety tips!

Social comments

Similar ads

CUSTOMER CARE REPRESENTATIVE

CUSTOMER CARE REPRESENTATIVE

Customer Care Representati · Make and receive calls on behalf of the organization · In charge of the companies social media (Facebook, twitter account etc.) · Attend to customers inquiries/queries on company’s product · Attracts potential customers...
Customer Service Representative

Customer Service Representative

JOB DESCRIPTION: Customer service representatives interact with customers on behalf of an organization. They provide information about products and services, take orders, respond to customer complaints, and process returns. RESPONSIBILITIES: Custom...
Customer Service Representative

Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE Job Description; Receives and places telephone calls. Maintains solid customer relationships by handling questions and concerns with speed and professionalism. Performs data entry. Also may require research skills to...
CUSTOMER SERVICE OFFICERS

CUSTOMER SERVICE OFFICERS

An organization in Lagos, are in search for those with great business acumen, unique ideas, good communication skills and result oriented persons are needed to fill in the positions of: Product Development Officers, Public Relations Officers, Communi...
CUSTOMER SERVICE/CALL CENTER JOB

CUSTOMER SERVICE/CALL CENTER JOB

Customer Service/Call Center job opportunities are available in various organizations in Nigeria. Salary up to ₦150,000 monthly. To apply, you must have either of these qualifications: BSc, MSc, HND, (OND will be accepted in some cases)
Customer Service Executive and Business Development Manager

Customer Service Executive and Business Development Manager

Zenrise integrated Services is a recruitment firm based in Lagos Nigeria, we are currently recruiting Customer Service Executive and Business Development manager Job. Applicant outside lagos should not bother. Qualification: minimum of OND.
CUSTOMER CARE REPRESENTATIVE

CUSTOMER CARE REPRESENTATIVE

A new generation financial institute with her head office at Lagos Mainland ,Lagos is expanding her services in new branches and therefore looking forward to absorb reliable, competent and good looking applicants to serve as customer service represen...
Customer care representative

Customer care representative

B.A English Language. Second class lower division.

More on MoboFree

Posted by
McLaine McLaine (26)
Nigeria

7 ads posted

MoboFree trust level
User is a member for at least 90 days
07084600513
Tell seller that you found ad on Mobofree.com!
Please read safety tips
  • Never pay ANYTHING before purchasee
  • Try to meet at a safe, public location
  • Check the item before you pay money for it
Contact seller
Contact seller







Report

Latest activities